The layers of protection behind your account — and the simple habits that keep you safe too.
At EqualBank, safety isn't an afterthought. It is the ground everything else stands on. Layer upon layer of protection looks after your money and your details, all day, every day.
What passes between your device and us is scrambled, using the same kind of technology governments rely on.
Codes, face or fingerprint checks, or a security key — your account stays locked to you.
Our systems watch every transaction and step in the moment something looks off.
Sign in and approve things with just you — nothing to remember, nothing to guess.
Our safety team keeps an eye on things day and night, ready to act quickly.
A ping for logins, large payments and anything unusual, so you are always in the know.
Freeze and unfreeze your card, set limits and choose where it works.
Every card payment meets the card industry's top safety standard.
EqualBank's safety practices are checked and certified against some of the toughest standards in the world.
Notice something odd on your account? Get in touch right away:
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Read our fraud tips