Straight answers to the questions people ask us most about EqualBank.
It takes about five minutes. Go to our site or the app, pick what suits you, add a few basic details, and you're set. You can also call into any of our 3,200+ branches. Most options have no minimum deposit.
A valid photo ID (driving licence, passport, or state ID), your tax ID number, and proof of address, such as a recent utility bill.
Yes. Money you deposit with EqualBank is protected up to $250,000 per person. That's one less thing to worry about.
Our everyday savings account pays 4.50% a year with no minimum balance. Premium Savings pays 5.00% a year with a $10,000 minimum. Rates can change with the market.
Apply online, in the app, by phone, or at any branch. It takes about 10-15 minutes. You'll usually hear about a personal loan within minutes, and a home loan within a day or two.
Yes. Your cards work in 40+ currencies across 200+ countries. Premium options carry no extra charges abroad, and you can send money overseas right from the app.
Report it straight away in the app, or call any time. You can freeze your card in one tap while you look for it. We'll send a digital replacement right away and a new card within a few days.
Strong encryption, extra checks when you sign in, face or fingerprint login, monitoring around the clock, and instant alerts. If something goes wrong, you won't be left to pay for it.
Give your employer our routing number and your account number — both are in the app under Account Details. Many people get paid up to 2 days early.
Any time, day or night, all year round — by phone, live chat, or email. Branch hours vary, so do check the branch locator.
Call support on , visit a branch, or send a secure message online. Before you do, make sure everything has cleared and your balance is $0.
Yes, on everyday and savings accounts. You both get equal access, and you can add someone when you open the account or later through online banking.
