Built on people, not shortcuts

EqualBank started in 2001 with one plain idea: put people first and never cut corners. What began as a small neighbourhood service in New York is now a home for over 5 million customers across 40 countries.

Honesty, care, and a willingness to try new things have carried us this far. We've led the way on digital tools, backed greener ideas, and kept our word — delivering value that goes beyond the usual.

Today, EqualBank is one of the most trusted names around, known for good service, sensible technology, and doing things properly.

2001 Founded in New York 5M+ customers 3.2K Branches worldwide 150+ Industry awards

What we stand for

Our mission

To help people and businesses get more from their money, with service that's simple, safe, and fair to everyone — including the planet.

Our vision

To be the most trusted, most honest name in banking — the one others look to for fair, clear service built around people.

Our promise

We'll act honestly, put you first, keep getting better, and give back to the communities we call home.

Integrity

We're open and straight with you, always.

Innovation

We keep looking for better ways to serve you.

Customers first

Your progress is what we measure.

Sustainability

We bank with the planet in mind.

A history of doing right

2001
The beginning

EqualBank opened its doors in New York City with one aim: to make everyday money honest and simple.

2005
Growing across America

We reached 500 branches across the US and were serving over 1 million customers with easy everyday service.

2010
Going digital

Our online tools and mobile app arrived, putting everyday banking right in customers' pockets.

2015
Across the world

We opened in 40+ countries, adding multi-currency options and easy international service.

2020
A greener promise

We committed to running cleaner, launched greener options, and set the pace on doing right by the planet.

2024
Five million customers

We reached 5 million customers worldwide, with $48B+ looked after on their behalf.

2026
Still improving

We launched smarter advice tools, faster international sends, and a new generation of simple digital tools.

Meet the people who lead us

DC
David Chen

Chief Executive Officer

25+ years across global markets, always with customers at the centre.

RW
Rachel Williams

Chief Financial Officer

A CPA and MBA who has spent her career keeping companies honest.

Dr. Anika Kumar

Chief Technology Officer

Holds a PhD in AI from MIT and led engineering at Stripe before joining us.

JM
James Mitchell

Chief Operating Officer

Twenty years in operations, and a knack for making complicated things simple.