The warning signs worth knowing, and the small habits that keep your money and details out of the wrong hands.
Scams get cleverer every year. At EqualBank, we pair careful technology with simple know-how to keep you protected. Here is what to watch for, and how to keep your money safe.
If you think someone is using your account, call us 24/7 on or email [email protected]
Messages that look like they are from EqualBank, asking for your details or password. We will never ask for your password by email.
Someone claiming to be from us, pressing you to share details or send money. Hang up and call us back on our real number.
Your stolen details used to open accounts or buy things in your name. Check your credit report often.
Hidden devices on cash machines and card readers that copy your card. Give the reader a quick check and cover your PIN.
Programs that record what you type or steal your logins. Keep your devices updated and use trusted antivirus tools.
Promises of returns that cannot be real. If it sounds too good, check with us first.
Aim for 12 characters or more, and never reuse the same one across sites.
An extra check adds a wall between you and anyone trying to get in.
Glance at your accounts regularly and turn on instant alerts for every transaction.
Never log into your account on public Wi-Fi. Use your phone data or a VPN instead.
Update your device, browser and app regularly to get the latest safety fixes.
If someone says they are from EqualBank, hang up and call us on .